Maddison's

Please return items by Royal Mail to Andersons Of Warwick at the following address:

 

Andersons Of Warwick

15 Market Place

Warwick

Warwickshire

CV34 4SA

 

We recommend that you return items via an insured and traceable method. Please remember to get a proof of postage receipt. Please note that we cannot be held liable for any items which go missing in the post and do not reach us.

 

To enable us to process your return more efficiently, please fill out the return form you would have recieved in your parcel. Please explain whether you want an exchange or refund, the reason for returning, and remember to include your order number and personal contact details.

 

When we receive a product returned to us for refund and are satisfied with its condition and the reason for return, we will process your refund for the full amount that was paid for the item using the same form of payment and account originally used for the purchase.

 

Please note: if you return an exchanged item for a refund then we reserve the right to charge an administration fee of £10 to cover our extra postage costs.

We strongly recommend that you fill out a return form. Please note if an item is returned without a return form then we may contact you by phone or email to determine the reason for return. If we do not hear back from you within 30 days we reserve the right to either return the item to you or, if the item qualifies, process a refund minus a £10 administration fee.